iso 9001 management representative appointment letter

Companies that try to manage this through a “divide and conquer” process owner effort generally fail with no single person having responsibility and authority. This may involve review of internal audits, discussion with process owners, and review of the processes and procedures to ensure they are properly maintained.

The standard asks that the management representative ensure that the QMS processes are established, implemented and maintained to comply with the standard. Major Responsibilities of the Management Representative The Management Rep is the face of the QMS and often has extensive face time with your customers

While this role is often taken on by the quality manager, it is not a requirement that this be the case any member of management can be assigned these responsibilities. Having the right person for this position can make or break your QMS (quality management system), and to help you understand the role and how it can fit into your existing organization. I have previously published “Steve’s Particular Set of Skills” for this position, and now I will review the responsibilities placed on this individual. It is important that you document in some way (appointment letter, management review minutes) that top managem ent has appointed this person to the position. ISO 9001, ISO 13485 & AS9100 all call out a requirement to have a member of management assigned as the quality management representative (It should be noted that ISO 9001: 2015 has removed this requirement, however, someone(s) will still need to fulfill the responsibilities).

Iso 9001 management representative appointment letter